Shilpa Pai is a transformative HR leader whose passion lies in shaping culture, aligning people strategies with business goals, and driving change at scale. As Senior Vice President & Global Head of HR at 3i Infotech, she brings more than two decades of human capital leadership across geographies and industries.
Her journey has spanned continents—from the US to the Middle East to India—where she’s led large-scale workforce transformations, built HR systems from the ground up, and nurtured resilient, high-performance cultures. Shilpa’s strategic HR mindset is grounded in action, having led everything from performance management and organizational design to digital HR and employee experience programs.
Whether restructuring global teams or building talent frameworks in high-growth environments, Shilpa operates with precision, empathy, and a relentless focus on outcomes. Her experience across IT/ITES companies like Continuum, QualityKiosk, and Xalted Systems has cemented her as a go-to expert for aligning human capital with innovation agendas.
A believer in the power of culture as a strategic lever, she has championed initiatives around competency mapping, change enablement, and leadership development with measurable impact.
At AI at Work, Shilpa brings a global lens and a people-first voice to the conversation—one rooted in transformation, technology, and trust.
About AI at Work
AI at Work is a cross-industry learning community exploring how GenAI is transforming work, workplaces, and leadership. We spotlight real-world use cases, early adopter stories, and practical insights from CXOs and innovators.
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About Corporate Shiksha
Corporate Shiksha is an experiential learning platform helping people and organizations thrive in the future of work. Through live MasterClasses, cohort-based programs, and mentoring, we bring real-world learning to life.
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